Sunday, January 27, 2008

In Search

Seriously I do not have not much dislikes towards the 'nature' of my job but I won't say that I love my job. Who can truly say that they love their job?

I esp don't fancy the inadequacies of the organization's policy in administering the assistance schemes. Very often, I do agree that it is difficult for the needy in our society to get assistance. I felt frustrated with my recent new approving officer (AO) when she demands certain documents or details that are unnecessary in my point of view. Why delay our clients in getting the assistance just so to wait for the so-called required documents? Why withhold the assistance just so to meet some stupid SOPs that can be met thereafter? It is plain silly and uncalled for. If the client's needs can be placed on priority, certain things can actually be made more flexible but still meeting the SOPs. But if the organization works according to what I envision to be, things might turn out chaotic and messy. Ha.

There and then, I hate my job when I have to deal with recalcitrant clients who are uncooperative yet demanding of our assistance. They spoil my mood literally. Recently, I have to laugh uncontrollably over a complaint that my management received from a client about me. He made a few groundless accusations of me with regard to my service in the past periods of assistance. I printed out the email and told my colleague that I should go and laminate this first complaint of my work life. The content of his complaint was quite laughable as I swear to God that I have not said those nasty or demeaning things to him like what he has claimed. The reasons are clear as to why he has to resort to making those accusations: He is upset with me for not extending the assistance for his family. Oh well, not that I want to stigmatize ppl who are known to the hougang chalet, being mentally ill doesnt give you the privilege to sprout rubbish just so to get what you want. I am sure he will not let this rest in peace. I shall await what more rubbish he is gonna come up with.

I am in the midst of planning for further studies. I started out working to take a break from studies and now it is time to rethink my next route. Though somehow I thought it may have been more ideal if I had persevered till my 4th year of study then or had discovered earlier my niche of interest. But I don't wish to regret things that have been done. I guess I treasure my current work experience too.


Till then....have a great work week ahead of you. :>

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